Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks depending on your location.
Do you offer a return policy for home goods?
Yes, we offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture or final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.
Are your materials sustainably sourced?
We are committed to quality and sustainability. Many of our collections use FSC-certified wood and OEKO-TEX certified textiles to ensure safety and environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm for larger purchases.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture fit your space perfectly.